What do you need help with?
Regions, payments, redeeming and the Loot Guarantee. If the answer isn’t here, we’re one message away.
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Regions, payments, redeeming and the Loot Guarantee. If the answer isn’t here, we’re one message away.
Buying, order status and what lands in your vault.
Paying, failed payments, wallet credit and prices.
Which country your account uses and why it matters.
From picking a card to holding the code: the whole thing takes about a minute.
Read the full answerWhat to send us, and what happens next under the Loot Guarantee.
Read the full answerIt's the country your game or app account is registered in, not the country you live in.
Read the full answerCodes land in your Loot Vault seconds after payment. Here's what to check if yours hasn't.
Read the full answerThe prompt, the PIN, and what to do when your phone doesn't buzz.
Read the full answerLonger walkthroughs with screenshots of the real menus.
Find your PlayStation account region
Two ways to check the country on your PSN account before you buy a card.
PlayStationRegions South Africa United Kingdom United States
Check which country your Steam wallet uses
Steam shows the store country in your account details, and it has to match the card.
SteamRegions United States South Africa United Kingdom
Find the country on your Microsoft account
Xbox and Microsoft Store codes follow the country on your Microsoft account.
XboxRegions
Making a PlayStation account for another country
Why people do it, what works, and what to be careful about.
PlayStationRegions
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